At Indian Mirchi, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our restaurant or have delivered, use our website, or interact with us in any way. By accessing our services, you agree to the terms and practices described in this policy.
1. Information We Collect
- Personal Information: When making a reservation or placing an order, we may collect personal information such as your name, contact details (phone number, email address), and payment information.
- Demographic Information: We may collect demographic information, such as your age or gender, to better understand our customer base.
- Website Usage Information: We may collect information about your interactions with our website, including IP address, browser type, referring pages, and browsing patterns.
2. Use of Information
- Providing Services: We may use your information to process reservations, orders, and payments, as well as to communicate with you regarding your bookings or inquiries.
- Improving Services: We may analyse the information we collect to enhance our services, tailor our offerings, and improve customer experiences.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about special offers, events, or new menu items. You can opt-out of these communications at any time.
- Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
3. Information Sharing
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as reservation management systems or payment processors. These providers are obligated to maintain the confidentiality of your information.
- Business Transfers: In the event of a merger, acquisition, or sale of our restaurant, customer information may be transferred to the new owners as part of the transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
4. Data Security
- We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
5. Retention of Information
- We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Choices
- You have the right to access, update, or delete your personal information. You can also request to unsubscribe from marketing communications.
- Please contact us using the information provided at the end of this policy to exercise your rights or for any privacy-related concerns.
7. Changes to the Privacy Policy
- We reserve the right to update or modify this privacy policy at any time. Any changes will be effective upon posting the revised policy on our website.
8. Contact Us
- If you have any questions, concerns, or requests regarding our privacy practices or this policy, please contact us at info@indianmirchi.co.uk
